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IBM Recruitment 2020: Technical Support Associate

IBM India Private Limited Recruitment 2020 for Technical Support Associates.

IBM India Private Limited is inviting applications from interested and eligible candidates for the position of Technical Support Associates.

Freshers can also apply.

JOB Sector: IT

JOB Location: Bangaluru, Karnataka

Application Mode: Online (Application link is provided below)

See more details including Educational Qualifications and other eligibility criteria below.

Please note that we are not a recruitment agency.

We provide the latest job vacancies updates across government and popular private companies.

Educational Qualification – IBM Recruitment 2020

Educational Qualifications required for the posts are given below:

Bachelor’s Degree in any stream from any recognised Institute across India.

Freshers can also apply.

Pay Scale – IBM Recruitment 2020

The salary paid will be as per industry level.

Other details – IBM Recruitment 2020

Skills Required for interested candidates

The ability to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer.

Job Role

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product-related technical issues experienced by customers
  • Provide remote infrastructure support delivery and performing problem cause analysis
  • Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
  • Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipate customer needs and effectively addressing concerns related to their issue or resolution
  • Provide direct technical assistance to customers via phone, email, and chat.

How to Apply – IBM Recruitment 2020

Eligible and Interested candidates should apply online through the link given below.

Documents Required for Applying

Candidates Keep the below documents while going to Apply online.

2 Updated Resume

Govt Id Proof PAN and Aadhar is mandatory

2 photos

Educational Certificates

Important Dates – IBM Recruitment 2020

Last Date of Online Application: The last date of Application is not given on the Official Website. Apply as soon as possible.

Please note that we are not a recruitment agency.

We publish the latest Job Vacancies across Govt and popular private companies. You can apply directly from the company website using the link given below.